Applicable regime
International visitors
Privacy Policy
Last updated: July 21, 2026
This notice describes how PARADELLA ROCHA, ROBSON (RPipely product, developed by RP Develops) handles personal data for visitors outside the EU/EEA/UK and Brazil. We apply privacy principles aligned with the GDPR and LGPD as a baseline, and comply with local law where it imposes stricter requirements.
Who we are
Product trade name: RPipely
Developed by: RP Develops
Contact email: hello@rpdevelops.com
Website: https://rpipely.com
Data we collect
Access request form: name, email, phone/WhatsApp, company, number of agents, number of WhatsApp numbers, and description of your needs.
Technical data: IP address, browser type, device, date and time of access, cookies and similar technologies (see Cookie Policy).
Platform usage data: when a customer has access, we process data required for authentication, customer service operation, and system security.
Purposes and legal bases
Respond to access requests and prepare onboarding — contract steps / legitimate interest.
Operate, protect, and improve RPipely — legitimate interest and contract performance.
Website security and fraud prevention (including Cloudflare Turnstile) — legitimate interest.
Analytics and performance measurement — consent (EU/UK) or legitimate interest where permitted.
Legal compliance — legal obligation.
Retention
Access requests: up to 24 months after last interaction unless a longer period is required for legal claims.
Cookie consent records: 12 months from your choice, renewed when you interact with the banner again.
Active customer data: retained while the account is active and for the period required by legal obligations.
Processors and transfers
We use Vercel (hosting), Supabase (database and authentication), Cloudflare Turnstile (bot protection), email infrastructure, and AI providers (for example Anthropic, Google, OpenAI, or equivalents). Customer messaging uses Meta’s official APIs (WhatsApp Business Platform, Instagram Messaging, and Messenger). Some providers may process data outside your country; we rely on Standard Contractual Clauses or adequacy decisions where required.
Your rights
Depending on your location, you may have the right to access, rectify, erase, restrict or object to processing, data portability, and to withdraw consent at any time without affecting prior lawful processing.
You may lodge a complaint with your local supervisory authority (e.g. AEPD, CNIL, ICO).
To exercise your rights, contact hello@rpdevelops.com. We respond within applicable statutory deadlines (typically 30 days).
Artificial intelligence and messages
When a customer uses RPipely, conversation content (text and, where applicable, media) may be processed by artificial intelligence providers — for example Anthropic, Google, OpenAI, or equivalents — to generate replies, classify intent, and operate automated customer service.
This processing is limited to delivering the contracted service. Providers act as processors or sub-processors under contractual instructions and receive only the data necessary for that purpose.
Official Meta channels
Customer messaging runs through Meta’s official platforms and APIs: WhatsApp Business Platform (Cloud API), Instagram Messaging, and Messenger.
WhatsApp, Instagram, Facebook Page, and Google Calendar accounts remain under the customer’s control. RPipely does not operate integrations that are not authorized by Meta.
Security
We apply technical and organizational measures appropriate to the risk, including encryption in transit (HTTPS) and access controls.